Lessons from Lockdown: How COVID-19 and remote working have changed the way we work

2020 has been the year of COVID-19. The pandemic has affected every aspect of life in almost every corner of the globe. Apart from the devastating impact on health and lives, and the effect on economies everywhere which may take years to recover from, COVID-19 has changed the way we work. Malaysia’s Movement Control Order (“MCO”) meant that from 18 March, most businesses had to cease on-site operations. Many other countries also enforced similar restrictions.

As a result of restrictions, people the world over have had to get used to working from home. While the concept of remote working isn’t new (it may come as a surprise to many that Tim Ferriss’ classic “The 4-Hour Workweek” was published 13 years ago), before these restrictions most industries had resisted the shift to working away from the office. The COVID-19 restrictions have forced even the staunchest luddites to adopt remote working.

We sought the views of the following four individuals with links to the legal industry across Asia-Pacific to hear about their work-from-home experiences:

  1. Crystal Wong, a partner in the Energy, Infrastructure & Projects and International Arbitration Practice Group at LHAG.
  2. Gaythri Raman, the Managing Director, Southeast Asia at LexisNexis.
  3. Jeannette Tam, a Senior Managing Associate at Bird & Bird Hong Kong.
  4. Zamir Hamdy Hamdan, the Asst Vice President for Stakeholder Management in Astro Malaysia‘s Human Capital Division.

We’re sure you’ll enjoy reading their insights.

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Insights from two months of webinars

There have been a few very noticeable changes in the Malaysian legal industry in 2020. Most of these are attributable to COVID-19 and the resultant restrictions under the Movement Control Order (MCO) since 18 March 2020, and subsequent on-going Conditional MCO.

One significant development was the proliferation of webinars. By the middle of April, it seemed like there was at least one webinar a day to tune into, depending on your area of interest. Almost all of these were free, with some requiring prior registration. In recent weeks we have seen the shift to paid webinars, and webinars will very likely be a mainstay for the foreseeable future. It is looking increasingly unlikely that big conferences will be possible for the rest of the year.

To gain some insights into the rise in popularity of webinars, particularly in the legal industry, there is probably no better person to hear from than Richard Wee. He was one of the first movers who promoted and hosted webinars during the MCO — both in collaboration with Brickfields Asia College (BAC), and through his own firm, Richard Wee Chambers (RWC). Richard has since hosted more than 20 webinars, covering a broad range of topics.

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Lawyers Propose a Remote Hearing Protocol

A group of Malaysian lawyers drafted a Remote Hearing Protocol setting out a proposed protocol to conduct remote hearings during the movement restrictions in Malaysia. The paper hopes that it can be used as a road map for conducting hearings and trials remotely, and to be used as a guide for the Judiciary and the Bar in the future.

I touch on three points in the Remote Hearing Protocol. I highly recommend reading the protocol in full. You can download the Remote Hearing Protocol over here.

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