Case Update: A guide to how the Industrial Court assesses sexual harassment complaints

In this Case Update series, I share summaries of recent Malaysian court decisions to explore the current approach taken by the courts when deciding on employment-related issues. You can find all the posts in the series by clicking here, including case updates on other legal areas by TheMalaysianLawyer co-founder Lee Shih.

Sexual harassment in the workplace is a topic that has recently attracted a lot of attention and discussion. While most Malaysian employers have been relatively slow to respond, we have seen an increased focus in the past year from businesses and employers seeking to understand the often complex issues relating to workplace sexual harassment. There continues to be a noticeable increase in momentum of employers putting in place anti-harassment policies and processes, learning how to handle sexual harassment complaints, and ensuring that employees attend external and internal education and training sessions.

As I pointed out in my 2022 employment law forecast (See: “Employment law: 2021 review and 2022 forecast”), this focus on addressing workplace sexual harassment is expected to intensify in 2022, particularly with the increasing public discourse, and in view of Malaysia’s first specific sexual harassment legislation expected to be passed in the first half of the year (See: “Malaysia’s Anti-Sexual Harassment Bill tabled in Parliament”). In November 2021, the government shared that 775 sexual harassment cases had been reported and investigated by police — it’s clear that this is only the tip of the iceberg, and we will see more cases surfacing as awareness and education continues.

While the Anti-Sexual Harassment Act and the “Tribunal for Anti-Sexual Harassment” will provide a new specific avenue for sexual harassment complaints, in the context of the workplace, there has already been some recourse for employee-victims, and scope for employers to take action. Sexual harassment is a workplace misconduct punishable by termination, and victims of sexual harassment who can show that an employer had not properly handled a complaint could potentially claim to have been constructively dismissed (See: “Case Update: Employer’s poor handling of workplace assault and harassment complaints amounts to constructive dismissal” for one example). Of course, as already mentioned, as there has only recently been proper awareness and education in relation to workplace sexual harassment, over the years too many employee-victims have suffered in silence.

With the increase in sexual harassment complaints in recent years, the Industrial Court has had the opportunity to refine and clarify its approach in handling such cases. Sexual harassment can be very complex, as there are many types of sexual harassment. Evidence can also be controversial, as many instances of sexual harassment take place in private, without witnesses. To review the current position of the Industrial Court when it comes to adjudicating sexual harassment complaints, we will look at the recent case of AH v. Cagamas Berhad [2021] 4 ILR 284. This case update will cover the following topics:

  1. How the law defines sexual harassment.
  2. The burden of proof in sexual harassment misconduct.
  3. Are witnesses or corroboration necessary for sexual harassment cases?
  4. Does a delay in making a sexual harassment complaint render the claim invalid?
  5. Is “it was just a joke” a valid defence?
  6. Examples of what constitutes sexual harassment.

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Case Update: Federal Court rules that an employer cannot use reasons discovered post-dismissal to justify an employee dismissal

In this Case Update series, I share summaries of recent Malaysian court decisions to explore the current approach taken by the courts when deciding on employment-related issues. You can find all the posts in the series by clicking here, including case updates on other legal areas by TheMalaysianLawyer co-founder Lee Shih.

It is not uncommon, in instances where an employee has been dismissed, for new facts or circumstances to be discovered post-termination which are then treated as “justifying” the dismissal in the eyes of the employer.

For example, where an employee has been dismissed for poor performance, the employee or employees who then take on the dismissed employee’s responsibilities may discover a trail of errors or negligence that ran deeper than was known at the point of termination. In other cases, the employee may have been dismissed for one reason, but the employer later uncovers evidence of other misbehaviour or misconduct which the employer then takes as further proof that the dismissal was “the right decision”.

While these post-dismissal discoveries may make an employer rest more easily, convinced that dismissal was the correct option, what would happen if the employee brings an unfair dismissal claim? Would an employer who dismissed an employee because of Reason A be then able to justify the dismissal by later saying that, after the termination, they also discovered Reason X, Y, and Z, and that therefore even if Reason A was weak and insufficient to justify termination, the court should also consider Reasons X, Y, and Z?

This was the issue that went all the way to the Federal Court recently, in Maritime Intelligence Sdn Bhd v Tan Ah Gek [2021] 4 ILR 417.

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Case Update: Court of Appeal rules that employee demotion amounts to constructive dismissal

In this Case Update series, I share summaries of recent Malaysian court decisions to explore the current approach taken by the courts when deciding on employment-related issues. You can find all the posts in the series by clicking here, including case updates on other legal areas by TheMalaysianLawyer co-founder Lee Shih.

It is recognised that it is a management prerogative for companies to decide on the best way to run their business, and that the courts will be slow to interfere with such management decisions. However, we do still see the courts stepping in when the decisions made by employers are deemed to be unfair, or in breach of the employment contract. I previously wrote about a case where an employee transfer was deemed by the Industrial Court to constitute a constructive dismissal (Case Update: When an employee transfer can amount to a constructive dismissal).

In this case update, I consider the Court of Appeal (“CoA”) case of Ng Teck Fay v. Mahkamah Perusahaan Malaysia & Anor. [2021] 10 CLJ 73, where the CoA found that an employee demotion or re-grading amounted to a constructive dismissal.

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Employment law: 2021 review and 2022 forecast

I am kicking off 2022 by looking back for a quick recap of the 2021 Malaysian employment law and industrial relations highlights, and a brief outline of what I expect to be the key developments in the coming year.

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Just launched: “Guide to Malaysian Employment Law”

I have always believed that by writing about the law and related topics, I am not only sharing knowledge with others, but also richly expanding and deepening my own understanding of the topics I write about. This is why I have been consistently publishing my legal writings from my early days of practice, going back 18 years now.

Today, we have launched a Guide to Malaysian Employment Law. This Guide will be hosted on a standalone page on The Malaysian Lawyer, and is a one-stop introductory guide to Malaysian employment law, including categorised links to employment law articles I have published on The Malaysian Lawyer.

The topics in the Guide have been selected based on feedback from in-house counsel and HR professionals, and cover the usual high-level background legal information they would like to have on-hand, particularly as professionals from other jurisdictions considering employment issues in Malaysia.

The Guide will be constantly-evolving, and its contents will be updated from time-to-time. Please share the Guide with others who may find it useful, and leave a comment if you have any feedback, or requests or suggestions for other employment law issues that should be covered.

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Case Update: Another company’s retrenchment of employees due to COVID-19/MCO deemed unfair by Industrial Court

In this Case Update series, I share summaries of recent Malaysian court decisions to explore the current approach taken by the courts when deciding on employment-related issues. You can find all the posts in the series by clicking here, including case updates on other legal areas by TheMalaysianLawyer co-founder Lee Shih.

There was a very sharp rise in retrenchment numbers in Malaysia in 2020, particularly in the aftermath of the first Movement Control Order (MCO), which started in March 2020. We are now seeing Industrial Court decisions as a result of unfair dismissal complaints lodged by employees who had their employment terminated in the first half of 2020, and I expect we will continue to see a steady succession of these decisions in the coming months.

As I have often explained, while employers are legally entitled to dismiss employees where the retrenchment is for genuine reasons, employers must be able to show that the termination was not improperly motivated. I recently highlighted one case where the Industrial Court decided that the retrenchment of an employee, which the employer said was due to the challenges caused by the COVID-19 pandemic, was an unfair dismissal: “Case Update: Industrial Court finds retrenchment due to effects of COVID-19/MCO was unfair”.

In this article, I summarise four recent awards involving retrenchments carried out at the same time by the same employer, which the employer said was due to the effects of the MCO and pandemic:

  1. Mohamad Sahrul Bin Kahulan v. Lourdes Medical Services Sdn Bhd (Award No. 1295 of 2021).
  2. Gawri A/P Muthadakan v. Lourdes Medical Services Sdn Bhd (Award No. 1296 of 2021).
  3. Lalitha A/P Subramaniam v. Lourdes Medical Services Sdn Bhd (Award No. 1297 of 2021).
  4. Rasalechumi A/P Kanagaratnam v. Lourdes Medical Services Sdn Bhd (Award No. 1298 of 2021).
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